Returns & Exchanges
At Rang Ja, we strive to ensure your satisfaction with every vibrant piece you purchase; however, if you are not completely happy, we offer a seamless 14-day return and exchange policy for all unworn items with original tags.
Initiate Request
Contact our customer support team via email or WhatsApp within 7 days of delivery to log your return or exchange request with your order number.
Quality Inspection
Ensure the garment is in its original condition, unwashed and unworn, with all ethnic embellishments and brand tags intact for a successful review.
Package & Ship
Securely pack the item in its original packaging and ship it back to our central warehouse using a traceable courier service of your choice.
Processing & Refund
Once our team verifies the item's condition, we will process your exchange or issue a store credit/refund within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing